Shipping policy

High Society Hair Co.

Thank you for shopping with High Society Hair Co. We are committed to ensuring each order meets our quality standards before shipment.

Order Processing

All orders require 7–10 business days for processing before shipment.

Processing time does not include weekends or holidays.

Processing time and shipping time are separate.

Orders are not shipped on weekends or major holidays.

Shipping Time

Once your order has been processed and shipped, standard shipping typically takes 3–5 business days, depending on your location and the carrier.

A tracking number will be sent via email once your order has shipped.

Shipping Delays

High Society Hair Co. is not responsible for delays caused by:

Shipping carriers

Weather conditions

Holidays or peak shipping seasons

Incorrect or incomplete shipping information provided at checkout

Please ensure your shipping address is correct before placing your order.

Lost or Stolen Packages

High Society Hair Co. is not responsible for lost or stolen packages once they are marked as delivered. Customers must contact the shipping carrier directly to file a claim.

Address Changes

Address change requests must be submitted within 24 hours of placing your order. We cannot guarantee changes once processing has begun.